Overall Experience Reviews For Sport Clips Haircuts of Eagan

I booked an appointment online with Jenny.L based on a positive review I read online. My son is seven he’s getting to old for Kids Hair, so I decided to this would be a good option. Jenny did not smile, Jenny did not say one word to my son during the hair cut, Jenny did not ask my son if he was doing okay, Jenny did not say thank you for your business, Jenny barely spoke at the checkin and checkout counter, Jenny’s face was grumpy, Jenny’s attitude was poor, and Jenny was overall unwelcoming. It’s sad to say that we will not return. Advise to Jenny smile, you just lost a great customer, and change your attitude. I would not recommend Jenny.L solely based on her attitude.

Reply from Sport Clips Haircuts of Eagan:
We are sorry to hear of your son's experience at our store. Thank you for providing feedback as we will use it for training purposes.

Don't pay any attention to some of the cantankerous reviews. My kids love this place and the MVP! All the stylists are great!

Reply from Sport Clips Haircuts of Eagan:
Thank you for your kind feedback! We look forward to seeing your kids again soon!

I didn't go because rude service on the phone. If they are busy, just say I am sorry I am very busy...etc rather than cutting me off and saying thanks and hanging up on me.

Reply from Sport Clips Haircuts of Eagan:
Thank you for your feedback. We are sorry for your phone experience. We will work on this with our team. We do have online check in with a text notification option. Please visit our store website for online check in (https://haircutmeneaganmn.com). We hope to see you again soon!