Overall Experience Reviews For Sport Clips Haircuts of Eagan

Requested basic cut for myself and step son. During cut his stylists says he needs his hair washed. Mind you this was only my second time here so apparently that upgraded from basic cut to MVP. Best part is he is 11, he doesnt need a hot towel, he doesnt need a massage. And his hair was washed before we came. This stylist used deception to get more revenue for the company. Kinda dumb to be honest. Complimentary shampoo should be free. No one requested your nonsensical hot towel and massage. You did that and forced us to pay more. MVP is a scam and the stylists are peddling it nonchalantly

Reply from Sport Clips Haircuts of Eagan:
We are sorry to hear about your experience at our store. Thank you for providing feedback as we will use it for training. We hope to see you again soon.

I booked an appointment online with Jenny.L based on a positive review I read online. My son is seven he’s getting to old for Kids Hair, so I decided to this would be a good option. Jenny did not smile, Jenny did not say one word to my son during the hair cut, Jenny did not ask my son if he was doing okay, Jenny did not say thank you for your business, Jenny barely spoke at the checkin and checkout counter, Jenny’s face was grumpy, Jenny’s attitude was poor, and Jenny was overall unwelcoming. It’s sad to say that we will not return. Advise to Jenny smile, you just lost a great customer, and change your attitude. I would not recommend Jenny.L solely based on her attitude.

Reply from Sport Clips Haircuts of Eagan:
We are sorry to hear of your son's experience at our store. Thank you for providing feedback as we will use it for training purposes.

Don't pay any attention to some of the cantankerous reviews. My kids love this place and the MVP! All the stylists are great!

Reply from Sport Clips Haircuts of Eagan:
Thank you for your kind feedback! We look forward to seeing your kids again soon!